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Tuesday, 8 November 2011

Ford to upgrade glitch-prone Touch system

2011-ford-focus
Ford Motor Co., stung by falling quality ratings because of its glitch-prone MyFord Touch system, is planning a major upgrade that it hopes will fix the problems — and repair its own reputation.

Early next year, Ford is sending flash drives with a software upgrade to approximately 250,000 U.S. customers with MyFord Touch and MyLincoln Touch, the equivalent system in Ford's luxury Lincoln brand. Owners can do the upgrade themselves in about 45 minutes, or dealers will do it for free. Ford is still deciding how it will offer the upgrade to 200,000 buyers outside of the U.S.Automobile News

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