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Tuesday, 1 November 2011

JD Power customer satisfaction index chart topped by Maruti

Maruticars
Market research firm JD Power today said Maruti Suzuki India has topped a survey of customer satisfaction with auto dealer services for the 12th consecutive year in 2011.

According to JD Power, "Maruti Suzuki ranks highest in customer satisfaction with dealer service for a 12th consecutive year, with a score of 879 points. Maruti Suzuki improves more than any other brand in 2011 compared with 2010 and also performs particularly well in the service advisor factor." Vcommindia News

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